Purpose

Preparing your team to grow with the business and laying the foundation for a customer-oriented culture that prioritizes collaboration, responsiveness, and resilience. 

Your Takeaways

  • Understand the company’s overarching vision and strategy and their implications for your team.
  • Position your team as a trusted, strategic partner that is ready to expand its scope and scale in order to grow with the business.
  • Lay the foundation for a customer-oriented service culture that prioritizes collaboration, responsiveness, and resilience with business partners, customers, and team members.
  • Prepare team members to successfully manage interpersonal relationships, even when faced with conflict and unpredictable circumstances.
  • Illuminate your own values, purpose, priorities, and possible ways to achieve success as an authentic yet effective member of the team.
  • Create development plans that enable team members to navigate the next phase of growth for the team.